Claro Web - From 2014 to present.
The scope of the Online Sales project for new and existing customers on the Mi Claro and Clarotodo.com portals includes functionalities of the sales module, the sales process flow, and business process dependencies for its effective implementation.
Results:
Catalog: Implementation of the online sales module based on the existing product catalogs, plans, and value-added services.
New Customers: Enable the sale of devices, plans, and value-added services to new customers.
Existing Customers: Enable the sale of devices, plans, and value-added services to existing customers through the "Mi Claro" self-service portal. The product allows the following transactions:
Add new lines through the purchase of devices and plans.
Purchase additional data packages.
Purchase additional services, including Data Roaming, Insurance, and SMS Packages, among others.
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